dropitto.us

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Find answers to common questions or get in touch with our team.

Frequently Asked Questions

Create a drop link (upload space), share it with your clients or collaborators, and they can upload files directly to you — no account required on their end. Files are stored securely and you can download them from your dashboard.

All plans support unlimited file sizes, with a technical maximum of 1 TB per individual file.

File retention depends on your plan: Individual plans retain files for 7 days, Team plans for 30 days, and Pro plans for 90 days. The free trial includes 30 day retention. After the retention period, files are automatically deleted.

dropitto.us supports all file types. Whether you're receiving video files, documents, images, audio, or any other format — your clients can upload it.

Yes. Files are uploaded directly to secure cloud storage using encrypted connections. You can also protect your drop links with passwords or require email verification before uploads.

When creating or editing a drop link, you can enable password protection and set a password. Anyone visiting the link will need to enter the password before they can upload files.

Anyone with the drop link can upload files — they don't need an account. You can restrict access by enabling password protection or requiring email verification on the drop link.

Yes. You can enable email verification on a drop link, which requires uploaders to verify their email address before they can upload files. This lets you confirm the identity of each person submitting files.

Yes. A single drop link can be shared with multiple people, and each person can upload files independently. All uploaded files appear in your dashboard under that drop link. Only the account owner can view all uploaded files — uploaders cannot see each other's files.

Contact Us

Can't find what you're looking for? Reach out to our team at [email protected] and we'll get back to you as soon as possible.