Need logs, database backups, or diagnostic files from a client? Send one link. No more "Can you email that?" when files are 5GB.
"Send me your database backup" - 10GB SQL dump. Email fails. Client doesn't know how to use anything else.
You set up SFTP access. Client can't figure out FileZilla. Tickets pile up while you troubleshoot their FTP client.
Client sends sensitive logs via unsecured email. You cringe. They don't understand the risk.
Simple for clients. Secure for you.
Log File Collection
Client has an issue. "Send me your error logs" - They drop the files. You diagnose remotely.
Database Migrations
Moving client to new server. "Export your database and drop it here" - 15GB? No problem.
Backup Verification
Regular backup checks. Client drops their backup files monthly. You verify integrity.
Code & Config Files
Troubleshooting deployment. "Send me your config files and environment variables" - Instantly.
VM Images & Snapshots
Client needs to send you a virtual machine image or system snapshot for analysis.
Client calls: "Website is down!"
Old way:
→ "Can you email me the error logs?"
→ "File too large, try Dropbox"
→ "What's Dropbox?"
→ 30 minutes lost
dropitto.us way:
→ Create drop link in 10 seconds
→ Send link via email/Slack/phone
→ "Drop your error logs here: [link]"
→ Client drags files, uploads
→ You get notification, download
→ Start troubleshooting immediately
Total time: 2 minutes
50GB database dump? 100GB VM image? Upload files of any size on paid plans.
Files stored in Cloudflare R2. Better than clients emailing sensitive logs unencrypted.
Client's internet drops during upload? Automatically resumes. No need to start over.
Email notification when files arrive. Start troubleshooting immediately. No SLA delays.
One drop link per client or per issue. Keep files organized. "Client A - Server Logs" vs "Client B - Backup".
Share with your team. Junior admin collects logs, senior admin reviews them. Everyone has access.
Bill it to the client. Worth every penny.